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Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Simon and Travis are not your typical car salesman my experience with them was stress free simple and most importantly very enjoyable. I had a few issues with the rubber grommits missing and the electric window which they sorted what can I say thank you guys and I would definitely recommend 100 %

Highly recommend Simon and his firm. Saw the van on line with a video showing warts and all. Went to view and was highly delighted. Simon did a great job. If you want a good reliable van go see Simon.

Website Review
Have just had the pleasure of buying a used car from this company.
Simon Taft is a man of the highest integrity.
A few problems occurred as we drove home and there was absolutely no hesitation from Mr.Taft .
He arranged for our usual garage to make the repairs and paid them directly under the warranty.
Even our usual garage expressed how impressed they were in their dealings with this gentleman.
Highly recommend this company and would certainly buy from Mr.Taft again.
Daughter very pleased with car!!
Thank you Simon.

Google review
Never bought a van without seeing it. I was filled with confidence by the amount of detailed pictures taken over 75 in total plus a video, Simon kept in touch and when the minibus was delivered it was just as the pictures and video described it. We are really happy with Simon speedy friendly service and would highly recommend Vans Today, thanks Simon

Bought a + £20k car unseen from Simon at Vanstoday, extremely detailed online video & 91 pictures. Simon was very professional and kept me up to date with everything up to delivery day. V5 arrived on day of car delivery! Agreed 1pm delivery, and was exactly on time from a 150 + mile drive. Handover and demo of car features done before leaving & connected phone to car for me too! Pleased with price compared to elsewhere and would look here when next buying a car as it was a really pleasant experience. Thanks so much 10 out of 10 from me.

Google Review
Great service from vans today, very happy with my new van.

Dealt with Simon regarding a new car purchase. It's been such easy going. a real down to earth guy. Not knowing much about cars myself Simon helped with any questions I had for him. Quick and easy correspondence Thank you again Simon and the vans today team.
Sure would recommend these guys , just had delivered Mitsubishi Outlander without seeing in person , as described by Simon , honest price , honest service , thank you.

I would like to express how pleased I am with the service received from Vanstoday.

I recently bought a Renault Traffic and dealt with Simon throughout the transaction.
He was honest and helpful in the description of the vehicle over the phone that I then purchased as it was exactly as described and in exceptional condition.
There was a small issue with cruise control that he couldn't have known about and sorted immediately covering all costs.
I have been in business 35 years and bought many vans and would highly recommend Simon at Vanstoday. I will be using them for all future purchases.

Many Thanks


Website review
Been looking for an X Type Jaguar for some time, there are a few about but for one reason or another not suitable. Came across one at Vans Today and made contact with Simon. Due to the current Covid situation not able to travel to view the car and so requested a video tour.
A true honest video was provided that highlighted plus points and any scratches etc.

Never bought a car on-line before but took the chance, reserved it and arranged for it to be delivered. Car was delivered on a trailer and as described; the service has been excellent. Simon couldn't have been more helpful.

Not bought from the company before but would definitely recommend to friends and family.

Thanks Simon for excellent service.
Phil Salter
All round superb experience. New van is spot on. Simon was superb all-round. Wouldn't hesitate to recommend to anyone.

Facebook Review
Travelled a long way having agreed a deal over the phone. New van as described and no messing or haggling on my trade in once I arrived. Makes a change to meet someone who keeps their word, My new van is spot on and I wouldn't hesitate to recommend them. Restored my faith as I am used to being messed about. Simon couldn't have been more helpful. Cheers

Google review
Absolutely fantastic, made everything so easy and relaxed, definitely 5 star service

Review from CarGurus
We purchased a 17 seater minibus to use to transport some of our electricians to site. We were very please with the service we received and can honestly say we had total trust with purchasing from "VansToday". Would highly recommend them.

Google review
Very helpful and accommodating

Google Review
I have been using Vans Today Worcester for a few years now. The trust has built up over the time I have been buying and Px my vans for my business. The finance rates are very favourable the quality of the vans are very consistent. Thanks Simon and all his team.
Travis, Simon were helpful and informative to a point,
Some of the information regarding the ex AA Vans wiring was a bit vague.
I feel that a little more information would have been useful to know.
But they are extremely polite and professional in the sale and I would recommend this company in the future.
And the vans are presented in a good way.
Good place high turnover of stock
These guys are just what you want, knowledgeable with a great stock. I was able to see VW transporter, Vito, Vivaro and Ford customs all in one place.
They are working with a van conversion company 'Dirty weekender' at the same site and do servicing.
It's a smaller site than some but packed with choice.
Simon was the guy I dealt with but spoke to a few others in the team, they all made me feel welcome and weren't pushy. They were happy to discuss my rambling thoughts about the pros and cons of the options I was looking at.
At the end of it all I brought a van from them which is the best review I could give them having spent hours in research and a good few visits to showrooms.
Stand out option in my opinion

Google Review
So went to Van's today on Saturday to have a look a getting a new van for my business have to say very impressed with all the people Travis, Tim and Simon are true gents looked after me and asked about my needs concerning g a work van listened to my concerns regards different models. So once I had chosen a vehicle went on a test drive no pressure to return within 5 minutes I even went home to show the wife what I was think of buying. On return and with my decision made Travis took me though the next steps and paperwork we agreed on the deal. Picked up the keys today after they had done all the little things needed. Have to say made buying a works Van great. Thank you very much will do business again

I would highly recommend Van's today ..simon is a really lovely helpful guy not pushy ..but very helpful ...

5 out of 5 stars - Excellent service from Simon. His communication and honesty was really appreciated, nothing was too much trouble. I would highly recommend purchasing a vehicle from Cars/Vans today. Many thanks Simon and Tim. 5 star service

CarGurus Review
Excellent service from enquiry to purchase by Simon and his team. I would highly recommend using Vans today, I found Simon to be honest, reliable and very pleasant to deal with, thank you so much

( Facebook)
Excellent service by Simon from enquiry to purchase. Nothing was too much trouble for Simon and it was a pleasure to deal with an honest, likeable, down to earth businessman. I would highly recommend Van/Cars today ltd. Thank you so much.

Google Review
Highly recommended, immediate response time, friendly customer service, a quick turn around to get the van to me as quickly as possible. Will 100% use again!!

5 out of 5 stars

Knowledgeable, helpful, friendly staff. Answered all my questions and gave me all the time I wanted to inspect the vehicle.

Rob Jenkins Heating & Plumbing Services Ltd
Thanks for the excellent service Simon!

I was an absolute pain of a customer, I didn't know what I wanted but thanks to your patience and advice I've got two new vans to expand my plumbing and heating company that fit the bill perfectly and came in within budget.

Wouldn't hesitate to recommend you and will be back for the next lot.

I was absolutely delighted with the quality, honest and genuine service that Simon and the team gave. I'd highly recommend them! 5*

Sue Holmes
Genuine, trustworthy, informative, helpful, support through purchasing process, good after care - and most importantly a cracking van that I love! Buying a van could have been stressful, but fortunately I found Simon at VansToday, and he really 'went the extra mile' to ensure I got the right van for my needs. Whole-heartedly recommended. (Sue Holmes,

Matt Sauntson
Recently purchased a Mini Cooper S from the team. Dealt with Travis who was great so friendly and helpful. Would definitely recommend them to others.

Richard Clifford
A really relaxed friendly atmosphere and no hard sell. What's not to like?
Highly recommended.

James Dobson @ Gardens by James Dobson
Simon and Travis made buying my latest van so easy. Fantastic range of vehicles to suit all budgets, presented very well and great value for money. Will definitely use these guys again in the future !

Adam Winter, The Kings School Worcester
We have recently bought two minibuses from Vans Today. Great value buses. Very good customer service. Highly recommended.

After buying a car from here approx 3 years go we recently returned.
We needed a car in a hurry & Travis was extremely helpful as was the guy that accompanied me on 2 test drives.I would strongly recommend them
for their great customer service.

Many thanks to all at Vans Today.
I ❤️ my new car!

Facebook Review
Stephen Taylor
Very helpful and good to deal with

Google Review
Max Foy
Just bought our 1st van from Travis at Vans today ..Great guy, he made it so easy to understand the process and had the van ready to go when he said it would. We arrived to pick up van, Travis was extremely helpful, we are now looking at another van with this company ,,,Top Team........
A pleasure to buy from Cars Today who made it so easy and relaxed. Very welcoming and helpful from the first phone call to the final collection. No pressure to buy, plenty of time for a test drive and viewing and a genuine interest in great customer service.

Autotrader Review
Simon Richards
Simon, Trav & Tim (hope I got the names right!) made the process of buying a used car an absolute pleasure. They were friendly, helpful, honest and gave me plenty of time to view the car without any pressure. They even collected me from the train station in the car I was interested in and then guided me on a test drive around an unfamiliar area. When I collected my new purchase, they went through all the paperwork thoroughly, explained the controls of the car, helped me connect my phone and gave me time to get comfortable (seat, mirrors etc) before driving away. Very pleased, would use them again.
Ed Mitchell
Very friendly, professional and helpful service. Good communication throughout, and no attempt to pressure me in to buying something I didn't really need (although I may go back for some lovely alloy wheels I saw there!).
Gregor Wielesik
Amazing service from the first email till end. They even collect me from the airport.

I'm delighted with my van, even I found a small leak in power steering pipe after few days and key was required replacement they covered all the cost of repair. Brilliant communication always keep you updated.

They have very nice garage. All vans clean to high standard. Definitely recommend to go and visit them in person (especially for campers lovers) and definitely I will use them again in future.

They are the people who makes you still believe in good people! No scams.
Thank you again. It was a pleasure to do business with you guys!!

Review from Facebook
Aurelijus Grusas
Absolutely fantastic experience. Approx. 18 months ago I bought this black Citroen Relay LWB van through finance they organised and and I just cannot fault them.

Van is going strong, no hidden faults or agendas from seller.
Very happy with the experience and thank you Simon for accommodating us on Sunday too as we came from Manchester! That was really nice gesture.

Very professional and you can tell when walk in - they love what they do. Not your average car dealer!

Thank you

Google Review
Great bunch of guys! Highly recommend.

5* Review from Car Gurus
Fenton Dennis
It's pretty clear from stepping on site that this is an enthusiast owned business rather than the usual generic sales forecourt. Indoors, they had a rather nice showroom displaying numerous VW Transporter Camper Vans with various camping/outdoor accessories. The place looked the part. I actually bought a blue Volvo S60 from this dealer (back in 2014). Despite having 90,000 miles and being 6 years old at the time, the vehicle was in showroom condition. I looked high, low, inside and out for any signs of wear on the car and nothing could be found, it really was in showroom condition. It's clear that whoever is sourcing these cars has an extremely keen eye for detail. Also, looking around the forecourt there was a good selection of higher end/sporty cars than the average dealership, so it seems they were selling vehicles that were a bit more interesting than the norm. I used my own finance (CarFinance24/7) at the time, who's paperwork process was a bit of a pain in the arse but Simon persevered with it and the sale went through. Ironically, the immaculate blue Volvo that they sold me was rear-ended the very next day on my way to work. I still have it though, up to 137,000 miles and has been 100% trouble free. Always buy your vehicles from enthusiast dealers such as Vans Today / Cars Today.

Google Review
Phil Jones
I travelled 2 hours to purchase a van from vans today, very glad I made the effort. The purchase experience was very pleasant and the sales staff were professional. More importantly was the after sales, I had a small issue with the van, they delivered a replacement to me, sorted the small issue and returned it.

There are few garages these days that look after their customers in this way. I would highly recommend them in every way.


Google Review
Craig Carr
T5 remapped today, great job, real noticeable difference many thanks to Simon and the team
Kings Cleaning Services
Simon and the team did a great job with me, all the vans I saw here are in great condition unlike a lot of other places.I bought a Nissan NV200 off them! I will come back here for my next van!! Great Guys, Great Vans! Don't go anywhere else!

Kings Cleaning Services via Car Gurus
Danny Walder @ Oven Scrub
Great company to do business with!

Bought a van recently and the service and van were both great. No pushy salesmen and very friendly and helpful.
Bill Street
I live in Essex and as such I was worried about buying car over long distance. No worries here. Spoke to Simon who described the vehicle very accurately backed with photographs and a video. Picked it up yesterday and the courtesy afforded me by Travis can only be described as exceptional. Fantastic product from a fantastic company. Thank you very much.
Paul Ffoulkes
Great to deal with. Van well prepped and a nice bunch of guys!
Gill McCrery
Professional & Friendly

It was extremely easy to deal with Cars Today Ltd. the information on their website was extensive and accurate with photographs of the vehicle taken form every angle - all the information you would want remotely in order to make an informed decision about a vehicle. The service we received when visiting the garage to purchase our vehicle was helpful, friendly and courteous. The whole set up seemed very professional and gave us confidence that we were dealing with a reputable and reliable company. The vehicle we purchased was just as described on the website and we're extremely satisfied with the whole experience of dealing with Cars Today Ltd.
Karen Hobbs
5 Out of 5 Stars

So helpful and replied to my email enquiring about the van really quickly, Also I asked if they would hold the van so we could view the following day late p.m. and they did. Really pleased with the service
Tom Hughes
Great service!
Bought a van from Vans Today. They were friendly, helpful and genuine. Great service did what they said they would do. Will be my first port of call in the future if/when require another van.
Richard Davies
Excellent, professional, and genuine.

Excellent company, I've now owned my transit custom for around a month, I'm as pleased with it now as I was the first day that I bought it. This is my second purchase within 4 months, I will definitely be back to buy again, professional service, excellent vehicles, well priced, can't ask for better. 61 plate mitsubishi barbarian and a 15 plate transit custom now sat on the drive, both superb vehicles. Highly recommended dealers.thankyou. Richard Davies.
James & Julie
I can't recommend highly enough!!!

Simon kindly opened up on a Sunday to let me view the car that I was interested in. He was a pleasure to deal with and offered a fair trade on on my car. I am a big believer that people buy from people, and I am glad that I purchased from Simon and Travis. When I am looking to purchase another car, I will definitely try Cars Today Ltd first. The car is great and by far the best condition of all of the cars that I had seen for the same price.
Shaun Needle
A great experience. Travelled a far distance to visit a car, definitely worth it, car was as described and the service was first class, would certainly recommend them to friends and family
Chris Straker
Really easy & helpful people to do business with. Just bought van from VansToday and was mega impressed, at how efficient and organised, the whole process was. My new purchase, stood proud at the gate, ready to roll and it was immaculate .......... thanks fellas �
Professional and easy to deal with

Simon was very easy to deal with and we were pleased with the quality of the van, We will definitely be back to use Simon again for future vans. Thanks
I just want to tell you about my experience with your company.
4 years ago I purchased a Saab 9-5 Vector Sport from you, it was a very pleasurable experience going through the buying process, and I felt very well informed about the whole buying process, further more, the actual car turned out to be one of the best car I've ever owned, in fact , I still own it, and it is still a great car. I will definitely come back and buy another car from you, as you obviously take great care in the cars you sell. A huge thanks to you and your business ethics, something that is unusual these days.
Andrew Hamilton
I took a gamble, seen a van on line and arranged my own finance and travelled from Edinburgh to get my van. My finance went belly up due to a technical error and before I knew it Simon arranged new finance and I left with a fantastic deal and just the best van for me. It ticked all the boxes. The service was second to none I will have no problem in making the 350 mile journey when I decide it's time for another new van. The guys are fantastic the van was better than described finance deal was better than I had arranged myself.
Jonathan Bough
Great Service from Simon, van was a pleasure to drive home, nice power delivery would highly recommend Pendle Performance remaps.
Edd Harrison
Simon is a lovely chap, really honest and genuine. He came recommended to me and remapped my Audi. The car is now nothing less than phenomenal. I'm so happy. I will be gladly recommending cars today to friends and will certainly be putting Simon to the top of the list when I'm in the market for a new vehicle.
Darren Clarke
Simon has recently remapped my T5 Sportline through his Pendle franchise. He has totally transformed the van, it is now so much smoother to drive in all situations - the added power is merely a bonus. Recommended
Andy Cripps
Don't be fooled that it is a back street car sales just because of where it is !
Recently went to look at a van that was advertised but ended up buying a better one that was on the forecourt . No pressure. Very pleasant. Great showroom .
Genuinely nice people. There were a couple of issues with the van that I did not notice until I returned home after picking it up and was concerned that it would be the normal thing , once they had your money they would not be concerned at all . I could not have been more wrong ,they did listen and both issues were put right. Well done carstoday a change from the rest .
Dave James
Purchased a low mileage Kia Sportage from Cars Today approx 6 months ago; a pleasant no hassle sales process, no false claims or "typical car salesman patter", the car was well presented and offered at a fair priced, simple & straight forwards. Same with my trade in, a fair price offered. Just over 6 months & 17,000 miles later the Sportage is going strong with no faults or issues to report. Very happy with the whole process, paperwork, plate transfer, and a good solid reliable car.
Steve, London
We found our new Sprinter on line. It can be difficult dealing from a distance but we have been pleasantly surprised by the whole experience. How many van dealers have table football & a sauna on site? Simon gave us a honest description over the phone which were backed up by the photos we had seen on line. Having left a deposit we travelled up from London and the van was exactly as described. The transaction was painless and professional. We would definitely buy again when our fleet expands. Thanks one again.
Mark, Lancashire
I bought an Audi TT 3.2 DSG from Cars Today 5 years ago. I'd been looking for an excellent example 3.2 for many months. All my questions about the car were answered, even details to some minor blemishes, which even for a car enthusiast like me, were minor but at least I was told about them. I made the trip from Lancashire. The car was exactly as described and worth the 100 mile trip to view it. The test drive sealed the deal. The whole buying process was simple and informative. The car was serviced, inc Haldex. There was also two new Pirelli P zero Rossos fitted to match the rears. Excellent premium tyres.

I was after a TT that I would keep and this has been the one. I've spent time making it show and shine ready for car shows and recently sent Cars Today a picture of it some 5 years on.

I would award Cars Today a 5 star rating for their excellent service and finding a great example MK1 3.2 DSG. Thanks again.

Chris, Worcester
Fantastic service yet again
Ian @ Ruthin School
Simon supplied a new 17 seat Minibus for the School. 5 out of 5.
Sylvia, Worcester
Excellent service. Very helpful and informative. A good deal with a part exchange too. Very happy with our new car. Highly recommend.
Kitt, Epsom
Great service ... Many thanks Simon ... Beautiful car and stunning drive!