Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Adam Winter, The Kings School Worcester
We have recently bought two minibuses from Vans Today. Great value buses. Very good customer service. Highly recommended.

Thanks
Lisa
After buying a car from here approx 3 years go we recently returned.
We needed a car in a hurry & Travis was extremely helpful as was the guy that accompanied me on 2 test drives.I would strongly recommend them
for their great customer service.

Many thanks to all at Vans Today.
I ❤️ my new car!

Facebook Review
Stephen Taylor
Very helpful and good to deal with

Google Review
Max Foy
Just bought our 1st van from Travis at Vans today ..Great guy, he made it so easy to understand the process and had the van ready to go when he said it would. We arrived to pick up van, Travis was extremely helpful, we are now looking at another van with this company ,,,Top Team........
SR
A pleasure to buy from Cars Today who made it so easy and relaxed. Very welcoming and helpful from the first phone call to the final collection. No pressure to buy, plenty of time for a test drive and viewing and a genuine interest in great customer service.

Autotrader Review
Simon Richards
Simon, Trav & Tim (hope I got the names right!) made the process of buying a used car an absolute pleasure. They were friendly, helpful, honest and gave me plenty of time to view the car without any pressure. They even collected me from the train station in the car I was interested in and then guided me on a test drive around an unfamiliar area. When I collected my new purchase, they went through all the paperwork thoroughly, explained the controls of the car, helped me connect my phone and gave me time to get comfortable (seat, mirrors etc) before driving away. Very pleased, would use them again.
Ed Mitchell
Very friendly, professional and helpful service. Good communication throughout, and no attempt to pressure me in to buying something I didn't really need (although I may go back for some lovely alloy wheels I saw there!).
Gregor Wielesik
Amazing service from the first email till end. They even collect me from the airport.

I'm delighted with my van, even I found a small leak in power steering pipe after few days and key was required replacement they covered all the cost of repair. Brilliant communication always keep you updated.

They have very nice garage. All vans clean to high standard. Definitely recommend to go and visit them in person (especially for campers lovers) and definitely I will use them again in future.

They are the people who makes you still believe in good people! No scams.
Thank you again. It was a pleasure to do business with you guys!!

Review from Facebook
Aurelijus Grusas
Absolutely fantastic experience. Approx. 18 months ago I bought this black Citroen Relay LWB van through finance they organised and and I just cannot fault them.

Van is going strong, no hidden faults or agendas from seller.
Very happy with the experience and thank you Simon for accommodating us on Sunday too as we came from Manchester! That was really nice gesture.

Very professional and you can tell when walk in - they love what they do. Not your average car dealer!

Thank you

Google Review
Ash
Great bunch of guys! Highly recommend.

5* Review from Car Gurus
Fenton Dennis
It's pretty clear from stepping on site that this is an enthusiast owned business rather than the usual generic sales forecourt. Indoors, they had a rather nice showroom displaying numerous VW Transporter Camper Vans with various camping/outdoor accessories. The place looked the part. I actually bought a blue Volvo S60 from this dealer (back in 2014). Despite having 90,000 miles and being 6 years old at the time, the vehicle was in showroom condition. I looked high, low, inside and out for any signs of wear on the car and nothing could be found, it really was in showroom condition. It's clear that whoever is sourcing these cars has an extremely keen eye for detail. Also, looking around the forecourt there was a good selection of higher end/sporty cars than the average dealership, so it seems they were selling vehicles that were a bit more interesting than the norm. I used my own finance (CarFinance24/7) at the time, who's paperwork process was a bit of a pain in the arse but Simon persevered with it and the sale went through. Ironically, the immaculate blue Volvo that they sold me was rear-ended the very next day on my way to work. I still have it though, up to 137,000 miles and has been 100% trouble free. Always buy your vehicles from enthusiast dealers such as Vans Today / Cars Today.

Google Review
Phil Jones
I travelled 2 hours to purchase a van from vans today, very glad I made the effort. The purchase experience was very pleasant and the sales staff were professional. More importantly was the after sales, I had a small issue with the van, they delivered a replacement to me, sorted the small issue and returned it.

There are few garages these days that look after their customers in this way. I would highly recommend them in every way.

Excellent

Google Review
Craig Carr
T5 remapped today, great job, real noticeable difference many thanks to Simon and the team
Kings Cleaning Services
Simon and the team did a great job with me, all the vans I saw here are in great condition unlike a lot of other places.I bought a Nissan NV200 off them! I will come back here for my next van!! Great Guys, Great Vans! Don't go anywhere else!

Kings Cleaning Services via Car Gurus
Danny Walder @ Oven Scrub
Great company to do business with!

Bought a van recently and the service and van were both great. No pushy salesmen and very friendly and helpful.
Bill Street
I live in Essex and as such I was worried about buying car over long distance. No worries here. Spoke to Simon who described the vehicle very accurately backed with photographs and a video. Picked it up yesterday and the courtesy afforded me by Travis can only be described as exceptional. Fantastic product from a fantastic company. Thank you very much.
Paul Ffoulkes
Great to deal with. Van well prepped and a nice bunch of guys!
Gill McCrery
Professional & Friendly

It was extremely easy to deal with Cars Today Ltd. the information on their website was extensive and accurate with photographs of the vehicle taken form every angle - all the information you would want remotely in order to make an informed decision about a vehicle. The service we received when visiting the garage to purchase our vehicle was helpful, friendly and courteous. The whole set up seemed very professional and gave us confidence that we were dealing with a reputable and reliable company. The vehicle we purchased was just as described on the website and we're extremely satisfied with the whole experience of dealing with Cars Today Ltd.
Karen Hobbs
5 Out of 5 Stars

So helpful and replied to my email enquiring about the van really quickly, Also I asked if they would hold the van so we could view the following day late p.m. and they did. Really pleased with the service
Tom Hughes
Great service!
Bought a van from Vans Today. They were friendly, helpful and genuine. Great service did what they said they would do. Will be my first port of call in the future if/when require another van.
Richard Davies
Excellent, professional, and genuine.

Excellent company, I've now owned my transit custom for around a month, I'm as pleased with it now as I was the first day that I bought it. This is my second purchase within 4 months, I will definitely be back to buy again, professional service, excellent vehicles, well priced, can't ask for better. 61 plate mitsubishi barbarian and a 15 plate transit custom now sat on the drive, both superb vehicles. Highly recommended dealers.thankyou. Richard Davies.
James & Julie Faircliff
I can't recommend highly enough!!!

Simon kindly opened up on a Sunday to let me view the car that I was interested in. He was a pleasure to deal with and offered a fair trade on on my car. I am a big believer that people buy from people, and I am glad that I purchased from Simon and Travis. When I am looking to purchase another car, I will definitely try Cars Today Ltd first. The car is great and by far the best condition of all of the cars that I had seen for the same price.
Shaun Needle
A great experience. Travelled a far distance to visit a car, definitely worth it, car was as described and the service was first class, would certainly recommend them to friends and family
Chris Straker
Really easy & helpful people to do business with. Just bought van from VansToday and was mega impressed, at how efficient and organised, the whole process was. My new purchase, stood proud at the gate, ready to roll and it was immaculate .......... thanks fellas �
Liam
Professional and easy to deal with

Simon was very easy to deal with and we were pleased with the quality of the van, We will definitely be back to use Simon again for future vans. Thanks
Magne Egeland Olsen
I just want to tell you about my experience with your company.
4 years ago I purchased a Saab 9-5 Vector Sport from you, it was a very pleasurable experience going through the buying process, and I felt very well informed about the whole buying process, further more, the actual car turned out to be one of the best car I've ever owned, in fact , I still own it, and it is still a great car. I will definitely come back and buy another car from you, as you obviously take great care in the cars you sell. A huge thanks to you and your business ethics, something that is unusual these days.
Andrew Hamilton
I took a gamble, seen a van on line and arranged my own finance and travelled from Edinburgh to get my van. My finance went belly up due to a technical error and before I knew it Simon arranged new finance and I left with a fantastic deal and just the best van for me. It ticked all the boxes. The service was second to none I will have no problem in making the 350 mile journey when I decide it's time for another new van. The guys are fantastic the van was better than described finance deal was better than I had arranged myself.
Jonathan Bough
Great Service from Simon, van was a pleasure to drive home, nice power delivery would highly recommend Pendle Performance remaps.
Edd Harrison
Simon is a lovely chap, really honest and genuine. He came recommended to me and remapped my Audi. The car is now nothing less than phenomenal. I'm so happy. I will be gladly recommending cars today to friends and will certainly be putting Simon to the top of the list when I'm in the market for a new vehicle.
Darren Clarke
Simon has recently remapped my T5 Sportline through his Pendle franchise. He has totally transformed the van, it is now so much smoother to drive in all situations - the added power is merely a bonus. Recommended
Andy Cripps
Don't be fooled that it is a back street car sales just because of where it is !
Recently went to look at a van that was advertised but ended up buying a better one that was on the forecourt . No pressure. Very pleasant. Great showroom .
Genuinely nice people. There were a couple of issues with the van that I did not notice until I returned home after picking it up and was concerned that it would be the normal thing , once they had your money they would not be concerned at all . I could not have been more wrong ,they did listen and both issues were put right. Well done carstoday a change from the rest .
Dave James
Purchased a low mileage Kia Sportage from Cars Today approx 6 months ago; a pleasant no hassle sales process, no false claims or "typical car salesman patter", the car was well presented and offered at a fair priced, simple & straight forwards. Same with my trade in, a fair price offered. Just over 6 months & 17,000 miles later the Sportage is going strong with no faults or issues to report. Very happy with the whole process, paperwork, plate transfer, and a good solid reliable car.
Steve, London
We found our new Sprinter on line. It can be difficult dealing from a distance but we have been pleasantly surprised by the whole experience. How many van dealers have table football & a sauna on site? Simon gave us a honest description over the phone which were backed up by the photos we had seen on line. Having left a deposit we travelled up from London and the van was exactly as described. The transaction was painless and professional. We would definitely buy again when our fleet expands. Thanks one again.
Mark, Lancashire
I bought an Audi TT 3.2 DSG from Cars Today 5 years ago. I'd been looking for an excellent example 3.2 for many months. All my questions about the car were answered, even details to some minor blemishes, which even for a car enthusiast like me, were minor but at least I was told about them. I made the trip from Lancashire. The car was exactly as described and worth the 100 mile trip to view it. The test drive sealed the deal. The whole buying process was simple and informative. The car was serviced, inc Haldex. There was also two new Pirelli P zero Rossos fitted to match the rears. Excellent premium tyres.

I was after a TT that I would keep and this has been the one. I've spent time making it show and shine ready for car shows and recently sent Cars Today a picture of it some 5 years on.

I would award Cars Today a 5 star rating for their excellent service and finding a great example MK1 3.2 DSG. Thanks again.

Chris, Worcester
Fantastic service yet again
Ian @ Ruthin School
Simon supplied a new 17 seat Minibus for the School. 5 out of 5.
Sylvia, Worcester
Excellent service. Very helpful and informative. A good deal with a part exchange too. Very happy with our new car. Highly recommend.
Kitt, Epsom
Great service ... Many thanks Simon ... Beautiful car and stunning drive!